Proserve HCS – Terms and Conditions

Last Updated: 02/02/2026

Welcome to ProserveHCS (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern all construction, renovation, repair, consulting, and related services provided by ProserveHCS within the State of California. By engaging our services, signing an agreement, or making any payment, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

1. Services

ProserveHCS provides residential and commercial construction services, which may include, but are not limited to:

  • Remodeling and renovations

  • General construction services

  • Repairs & upgrade

  • Project management and consulting

Specific scope, pricing, and timelines will be detailed in a written estimate, proposal, or contract. Any changes to the scope must be approved in writing.

2. Estimates and Contracts

  • All estimates are non-binding unless expressly stated otherwise in writing.

  • Final pricing may vary due to material costs, labor changes, site conditions, code requirements, or client-requested changes.

  • A signed agreement or written approval is required before work begins.

3. Payments

Accepted Payment Methods

ProserveHCS accepts:

  • Credit cards

  • Debit cards

  • Cashier’s checks or electronic transfers (when approved)

Payment Terms

  • Deposits may be required before work begins.

  • Progress payments may be required depending on project size and duration.

  • Final payment is due immediately upon substantial completion unless otherwise stated in writing.

Late payments may result in work stoppage and additional fees as permitted by California law.

4. Financing and Loan Referrals

ProserveHCS may refer clients to third-party financing or loan companies as a convenience.

  • ProserveHCS does not provide loans, financing, or credit approval.

  • All financing decisions, terms, interest rates, fees, and approvals are handled solely by the third-party lender.

  • ProserveHCS is not responsible or liable for any financing agreements, lender decisions, or disputes between the client and the lender.

Clients are encouraged to review all financing documents carefully before signing.

5. Change Orders

Any change to the original scope of work must be documented in a written change order and may result in:

  • Additional costs

  • Extended timelines

Work will not proceed on changes until approved by the client.

6. Permits and Inspections

Unless otherwise stated:

  • ProserveHCS will obtain the required permits related to contracted work.

  • Permit fees, inspection fees, and related costs may be billed to the client.

  • Project timelines may be affected by permitting and inspection schedules beyond our control.

7. Client Responsibilities

The client agrees to:

  • Provide access to the property during agreed working hours.

  • Ensure utilities (water, electricity, gas) are available when required.

  • Secure personal belongings and valuables.

  • Disclose known hazards, structural issues, or prior damage.

ProserveHCS is not responsible for delays or damages caused by undisclosed conditions.

8. Warranties

  • ProserveHCS warrants its workmanship for a limited period as required by California law or as specified in the contract.

  • Manufacturer warranties apply separately to materials, fixtures, and appliances.

  • Warranty does not cover normal wear and tear, misuse, neglect, or unauthorized modifications.

9. Limitation of Liability

To the maximum extent permitted by law:

  • ProserveHCS shall not be liable for indirect, incidental, or consequential damages.

  • Liability is limited to the amount paid for the specific services giving rise to the claim.

10. Project Delays

ProserveHCS is not responsible for delays caused by:

  • Weather conditions

  • Supply chain issues

  • Permit or inspection delays

  • Acts of God

  • Client-requested changes

Timelines are estimates and not guarantees unless explicitly stated.

11. Termination

Either party may terminate a contract in writing if the other party materially breaches these Terms. The client remains responsible for payment of completed work, materials ordered, and related costs incurred up to termination.

12. Right to Refuse Service

ProserveHCS reserves the right to refuse or discontinue service for:

  • Non-payment

  • Unsafe working conditions

  • Harassment or abuse of staff

  • Violation of contract terms

13. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in a court of competent jurisdiction within California.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with any written contract or proposal, constitute the entire agreement between the client and ProserveHCS and supersede any prior discussions or representations.

16. Contact Information

Proserve HCS

customerservice@proservehcs.com