Privacy Policy
Last Updated: 04/02/2026

Proserve HCS (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through this website.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, address or project location, and any information submitted through contact forms, scheduling tools, or communications.

We may also collect mobile phone numbers and consent records when you opt in to receive SMS communications.

We may also automatically collect limited technical information, such as IP address, browser type, device information, and pages visited and time spent on the website.

2. How We Use Your Information

We use the collected information to respond to inquiries and requests, communicate about potential or ongoing projects, schedule consultations or site visits, send appointment reminders and service updates, improve website functionality and user experience, and comply with legal and regulatory obligations.

We do not sell or rent personal information.

3. SMS Communications and Consent

By providing your phone number through our website or other communication methods, you consent to receive SMS (text) messages from ProserveHCS.

These messages may include appointment confirmations and reminders, project updates, and customer service communications. Message frequency may vary.

4. SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE.

Once you opt out, you will no longer receive SMS communications unless you opt in again.

5. Sharing of Information

We may share information only with website hosting and analytics providers (such as Squarespace), scheduling or communication tools used to manage appointments, and service providers necessary to operate our business.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent will not be shared with any third parties.

6. Cookies and Analytics

This website may use cookies or similar technologies to improve functionality and analyze website traffic. You can control cookie settings through your browser preferences.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.

8. Your Rights (California Residents)

California residents may have the right to request access to the personal information we hold, request correction or deletion of personal information, ask how personal information is used or shared, and opt out of communications at any time.

Requests can be made using the contact information below.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

ProserveHCS
Email: customerservice@proservehcs.com
Phone: 619-599-5215